DOI:

10.37988/1811-153X_2022_3_126

Assessment of functional areas of activity in a medical organization in the context of the introduction of a quality control system and safety of medical activities

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Authors

  • 1 Central Research Institute of Dental and Maxillofacial Surgery, 119021, Moscow, Russia

Abstract

Currently, one of the most important management tasks in the field of public health protection is to achieve targets for improving the quality and accessibility of medical care through the effective use of limited financial and human resources in the conditions of permanent socio-economic transformations in healthcare in the country. In order to ensure the rights of citizens to receive medical care of the required volume and proper quality, the order of the Ministry of Health of the Russian Federation No. 785n dated 31.07.2020 approved the requirements for the organization and conduct of internal quality control and safety of medical activities. Dental care is one of the most widespread types of medical care. Dental diseases account for about 25% of the total morbidity. In this regard, it is timely and relevant to identify the main problems of quality and safety in the activities of dental organizations. The purpose of the study - to assess the objective state of dental medical organizations to improve the effectiveness of the implementation of the internal control system. . A SWOT analysis of the activities of 13 state dental organizations from 7 subjects of the Russian Federation was carried out to identify factors hindering the implementation of the internal control system in dental medical organizations. The study was conducted in the period from 2018 to 2021. The expert group consisted of 13 people. . SWOT analysis of the general state of dental organizations in the context of the implementation of internal control in medical organizations showed the strengths and opportunities in the organization, as well as problems that have a negative impact on the quality and safety of dental care, identified the main threats. SWOT analysis showed the need to study the problems affecting the processes taking place in dental organizations: analysis of human resources, logistics. It is necessary to solve issues to reduce the development of conflict situations on the part of patients (the correctness of maintaining medical records). . The main goal of internal quality control and safety of medical activities is to identify problems and find ways to eliminate them, for which SWOT analysis can serve as a tool for systematizing the results of the analysis of the external and internal environment of a medical organization, allows you to establish links between them and use them to formulate possible strategies of a medical organization.

Key words:

SWOT analysis, quality control and management system in dental medical organizations, availability and quality of medical care

For Citation

[1]
Losev F.F., Smirnova L.E. Assessment of functional areas of activity in a medical organization in the context of the introduction of a quality control system and safety of medical activities. Clinical Dentistry (Russia).  2022; 25 (3): 126—131. DOI: 10.37988/1811-153X_2022_3_126

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Received

August 7, 2022

Accepted

August 9, 2022

Published on

October 30, 2022